• Bus Operator

    Location US-WI-Milwaukee
    Job ID 2018-1065
  • Overview

    Bus Operators are responsible for operating a bus over an established route adhering to a pre-determined schedule in a safe, efficient and courteous manner to allow passengers to board, travel and alight at scheduled stops.


    • Safely operate transit bus in strict compliance with MCTS policies, directives and procedures and all Wisconsin and Federal traffic laws and regulations.
    • Collect fares according to existing fare structure, inspect bus passes and issue valid transfers in a professional, courteous manner.
    • Provide public timetables and accurate information to customers.
    • Call streets, transfer points, major intersections and other requested stops in compliance with ADA guidelines and Company policy.
    • Perform vehicle inspections before, during and after scheduled work assignments. This includes internal and external areas of the bus, reporting all defects on proper forms.
    • Operate the radio system in accordance with proper procedure.
    • Provide accessibility for disabled passengers to board and alight by properly operating all ramps and lifts and safely securing passengers in compliance with ADA guidelines and Company policy.
    • Follow Company policy for handling lost articles including a visual inspection of the bus at the end of the line and at pull-in.
    • Complete accident and incident reports accurately and legibly, as necessary.
    • Complete fare box, passenger and bus maintenance defect reports as necessary.
    • Conduct self in an appropriate manner as a representative of MCTS.
    • Perform other duties as assigned.


    • High school diploma or equivalent required
    • Must have valid regular Wisconsin Driver’s License (non-probationary) for a minimum of one year
    • Ability to maintain a valid Wisconsin Commercial Driver License (CDL), with passenger endorsement and be free of airbrake restrictions
    • Must be at least 21 years of age
    • Must successfully meet all requirements in the Bus Operator selection process.
    • History of satisfactory attendance including the ability to report to work on time when scheduled
    • Ability to successfully complete the Bus Operator Training Program, which includes achieving the required minimum scores on all written and driving tests, as well as evaluations
    • Ability to keep a timely schedule
    • Excellent customer service skills, with the ability to maintain professionalism while effectively communicating and interacting with customers and MCTS staff
    • Ability to use prudent judgment and common sense in making quick, safe decisions with minimal supervision and adapting to constantly changing operating environments
    • Possess a working knowledge of streets, current bus routes and stops as well as current fare structure and rules, regulations and procedures for Bus Operators
    • Ability to read, write and speak understandable English, clearly and loudly for passengers to hear
    • Ability to read/understand maps and timetables, which includes determining directions and following a mapped route
    • Knowledge of and skill to effectively drive a bus, handle emergencies and use standard defensive driving techniques
    • Ability to work unusual hours, split-shifts, weekends, holidays and overtime as required
    • Ability to pass a physical with drug screen, including a PPFT (Pre-placement Functional Test) as it relates to the physical requirements of the essential functions of the job
    Prior to job award, physical tests shall be administered to allow applicant to demonstrate the minimum requirements for this position.
    The above are general requirements that must be met for consideration. They are not nor are they intended to be an exhaustive list of job qualifications or job duties. MCTS is an equal employment opportunity employer. 


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